📜 Terms & Conditions
Last Updated: 17/02/2026

Welcome to Durr Perfume. By using our website and purchasing our products, you agree to the following Terms & Conditions:

1- Products

We are a perfume store offering a variety of fragrances.
All images and product descriptions displayed on the website are for illustrative purposes only. Actual colors or minor details may slightly differ from the final product.

2- Orders & Payment

All information provided during checkout must be accurate and complete.

We accept the available payment methods displayed at checkout.

We reserve the right to refuse or cancel any order in special cases such as stock unavailability or incorrect information.

3- Delivery

Delivery is available within the State of Qatar only.

Delivery time may vary depending on the shipping address and selected shipping method. We will do our best to ensure timely delivery.

4- Intellectual Property

All website content, including images, logos, texts, and designs, is the property of Durr Perfume and may not be used, copied, or republished without prior written permission.

5- Amendments

We reserve the right to modify these Terms & Conditions at any time. Any updates will be published on this page.

🔒 Privacy Policy

Your privacy is important to us at Durr Perfume, and we are committed to protecting your personal data.

1- Information We Collect

We collect the information you provide while using the website, such as:

• Name

• Phone number

• Delivery address

We may also collect technical information such as IP address and device type.

2- How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Improve our services and your shopping experience

• Send order updates or promotional offers (with your consent)

3- Data Protection

We are committed to protecting your data using appropriate security measures.
Your information will not be shared with third parties except when necessary for operational purposes such as shipping companies or payment service providers.

4- Cookies

Our website uses cookies to improve browsing experience and analyze performance.

5- Your Rights

You have the right at any time to:

• Request access to your data

• Request correction of your data

• Request deletion of your data

You may do so by contacting us directly.

🔄 Return & Exchange Policy

At Durr Perfume, customer satisfaction is our priority. We allow returns or exchanges under the following conditions:

First: Within 3 Days of Delivery

You may request a return or exchange within 3 days from the delivery date in the following cases:

• The product arrives damaged or broken.

• You received the wrong item.

• You wish to exchange the product (provided it is unopened).

Second: After 3 Days of Purchase

Customers may request a return or exchange after three days of purchase provided that:

• The product remains in the same condition as purchased.

• The product is completely unopened.

• The product is unused and in its original sealed packaging.

General Conditions:

• The return or exchange request must be submitted within the specified period.

• A clear photo of the product along with the order number must be provided when contacting us.

• Opened products cannot be returned or exchanged due to quality and safety standards.

• Shipping fees may apply for return or exchange depending on the case.

📞 Contact Us

For inquiries or feedback, please contact us at:
📱 +974 3302 2216